Open edX Your Scalable LMS.

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FAQs Plans & Pricing

How does your service model work?

We deliver fully featured and cost-efficient Open edX cloud subscriptions as well as professional services for on-premise or private installations, Custom extensions and integrations, Theming, and ongoing support. Our open edX Cloud subscriptions provide:
1. Automation: You can get your site up and running in minutes and manage it by yourself using the exclusive edunext Management Console called " Control center".
2. Complete functionality: All the power of the latest version of Open edX, including the open edX LMS, Studio, edX e-commerce, edX insights, multiple Xblocks, more than 13 languages, multisite capabilities, mobile apps.
3. Extended capabilities: Added branding and customization options, extra features, APIs, and integration possibilities to cover the capabilities most requested by organizations already using open edX.
4. Flexibility: With 4 types of subscription, including a free LITE subscription with no time restrictions.
5. Cost efficiency: Affordable pricing, based only on the number of Monthly ACTIVE users.
6. Professional Support: Guaranteed service performance and a team of experts by your side to help you move your initiative forward.

How long does the Free subscription last?

There is no time limit for the use of our free subscription. We recommend you begin using our free subscription and then upgrade to a paid one to start enjoying our advanced features.

What is the delivery time for a cloud-based subscription project?

With our Cloud subscription service, you can begin as soon as you're ready.

Is there a limit number of users in the cloud-based subscriptions model?

Depending on your specific plan, there will be a limit to monthly active users (MAU). To understand better what this means, imagine a local library. The Monthly Active Users (MAU) would be the number of unique people who walk through the library's doors in a month. It doesn't count how often they visit, just that they came in at least once.

This is similar to tracking your users in the Open edX platform. MAU tells you how many individuals have used your platform within the last month. It's a way to measure how many people are interested in your LMS. So, the higher the MAU, the bigger the audience you reach. Monthly Active Users (MAU) is like counting everyone who walks through the doors in a month.

Concurrent Users are like counting the number of people physically present in the library at any moment. Even if hundreds of people visit the library in a month (MAU), the number of people there at 3 pm on a Tuesday (concurrent users) might be much smaller. The same happens with your platform. The number of simultaneous users at a particular hour will be much smaller than monthly active users.

Here's the difference:

  • MAU (Monthly Active Users): This tells you the number of unique people who have used the platform in the past month, regardless of how often or for how long.

  • Concurrent Users: This tells you how many people actively use the platform simultaneously, independently of which course or content they use to.

Nevertheless, there is no limit regarding the capacity of our servers to host a given number of users. We have operated with up to 60,000 users with no downtime periods. If you need more capacity for your initiative, you can upgrade your plan to cover more MAUs.

How do I know which plan fits better for my project?

Depending on the size, interests, and requirements of the intended installation, we can offer different alternatives. To get started, the one we recommend for most initiatives, is to choose one of our cloud subscriptions. This would be recommended for all initiatives under 10k monthly active users and would be the fastest way to get all the new features from the latest Open edX release, plus all our exclusive features that add a lot of value to simplify and improve the management of the online learning project, the type of subscription and the number of active users. These subscriptions are the fastest and most cost-efficient way to get you running.

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