SLA

Service level and support agreements

This page lists the Service Level Agreements (SLAs) for Edunext services around the Open edX® platform.

Edunext Hosting SLA

Our flagship offering is Edunext Hosting; its availability-focused SLA is here.

The corresponding Terms of Service and other compliance related documents are provided to customers via our sales channels and are available on request.

Legacy SLAs (supported for existing customers only)

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