On premise installations and support
Self hosting, Custom configuration, Professional support.
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The Open edX platform hosted in your own AWS, Microsoft Azure, Google Cloud or private infrastructure with the help of industry professionals.
Get our team of Open edX experts to work on your online learning infrastructure, custom developments, custom theming, mobile apps, integrating open edX with other platforms or training for your staff.
The right architecture, custom configuration and proactive support for your specific needs.
Get our team of Open edX experts to install and configure on your online learning infrastructure, custom theming, mobile apps, integrations with other platforms or more.
Our portfolio of on-premise services include:
Once the platform is operational, we will also be able to provide different levels of ongoing support to take care of running your service at a high level of performance, availability, continuity, security and support.
| BRONZE SUPPORT | SILVER SUPPORT | GOLD SUPPORT | PLATINUM SUPPORT | |
|---|---|---|---|---|
| Support for basic applications and services | ✔️ | ✔️ | ✔️ | ✔️ |
| Support for complementary applications | ❌ | 1 | Up to 2 | Up to 3 |
| Staging environment | ❌ | ❌ | ❌ | ✔️ |
| Proactive monitoring of system variables | ✔️ | ✔️ | ✔️ | ✔️ |
| Backup Management | ✔️ | ✔️ | ✔️ | ✔️ |
| Disaster recovery | ❌ | ❌ | ✔️ | ✔️ |
| Version Upgrades | ❌ | 1 per year | 1 per year | Up to 2 per year |
| Support to incidents | 5×8 | 5×8 | 6×12 | 6×12 |
| Support to Requests | 5 | 10 | 15 | 20+ |
| Consulting hours | ❌ | 20 | 50 | 100 |
