Installation and Configurations
Get our team of Open edX experts to install and configure on your online learning infrastructure, custom theming, mobile apps, integrations with other platforms or more.
Our portfolio of on-premise services include:
- Install and configure The Open edX platform in your own infrastructure
- Upgrade and Strengthening
- Architecture Design for Large Scale installations
- Advanced Open edX configurations
- Multi tenant configurations
On-premise support plans
Once the platform is operational, we will also be able to provide different levels of ongoing support to take care of running your service at a high level of performance, availability, continuity, security and support.
| BRONZE SUPPORT | SILVER SUPPORT | GOLD SUPPORT | PLATINUM SUPPORT |
Support for basic applications and services
| ✔️ | ✔️ | ✔️ | ✔️ |
Support for complementary applications | ❌ | 1 | Up to 2 | Up to 3 |
Staging environment | ❌ | ❌ | ❌ | ✔️ |
Proactive monitoring of system variables | ✔️ | ✔️ | ✔️ | ✔️ |
Backup Management | ✔️ | ✔️ | ✔️ | ✔️ |
Disaster recovery | ❌ | ❌ | ✔️ | ✔️ |
Version Upgrades | ❌ | 1 per year | 1 per year | Up to 2 per year |
Support to incidents | 5×8 | 5×8 | 6×12 | 6×12 |
Support to Requests | 5 | 10 | 15 | 20+ |
Consulting hours | ❌ | 20 | 50 | 100 |
Contact us about our support plans