When hosting stops being an IT decision and becomes a business decision
At an established organization, the e-learning platform is no longer a pilot project run by one person. It’s a system that connects to the corporate identity directory, reports metrics to a steering committee, has to pass security audits, and can’t go down during a regulatory certification or a mass final exam. At this stage, the question is no longer whether Open edX® can support that operation — it’s what hosting configuration can handle that level of demand without compromising the control the organization needs over its own data.
edunext answers with two top-tier products, Edunext Cloud Standard and Your Cloud Advanced, which share the same standard of integration, security, and availability, with the same infrastructure-model distinction that runs through the rest of the line: EC Standard operates on infrastructure edunext manages in AWS, while YC Advanced deploys on the organization’s own cloud, under edunext’s architecture and operational playbooks.
Integrations and corporate identity, not just hosting
Both products include Single Sign-On (SSO) via SAML or OIDC as part of the open source enablers, along with integrations through API endpoints and hooks. That makes it possible to connect the platform to corporate identity systems, academic ERPs, CRMs, or talent management tools without relying on development work outside the scope of hosting.
Unlike the tiers below, EC Standard and YC Advanced include expert guidance from edunext on using and configuring its own enablement plugins — support that acknowledges the added complexity enterprise-level integrations bring. The choice of community or third-party extensions also becomes an open selection made by the organization, with edunext’s guidance, rather than a fixed curated list.
Capacity built for tens of thousands of users
In EC Standard, edunext manages up to 50 GB of RAM and 40 vCPU, with a quota calibrated to support up to 200 concurrent users for no more than 20% of the time — roughly 3,000 monthly active users — with the same option to add compute at 500 USD per month for each block of 50 GB of RAM and 40 vCPU when the program needs it.
YC Advanced, running on the organization’s own cloud, sustains a considerably larger capacity range: up to 500 GB of RAM and 400 vCPU, sized for scenarios of up to 3,000 concurrent users and roughly 50,000 monthly active users, with autoscaling within the resource limit the organization selects. For organizations projecting growth beyond that threshold, edunext offers bespoke hosting plans capable of supporting operations with millions of monthly users — the kind of scale reached only by government programs, global corporations, or large university consortiums.
The level of availability a critical operation demands
Both products share the highest availability SLA in the line, 99.9% — in YC Advanced’s case, excluding downtime from the cloud provider the organization contracts directly — with proactive monitoring, periodic availability reports, and service credits for SLA breaches. The key difference from the tiers below is the inclusion of the Incident Response Team (IRT) service, a dedicated resource for actively managing critical incidents, rather than relying solely on standard monitoring.
On security, both products enable penetration testing authorized by the organization, with remediation handled directly by edunext, plus data protection compliance through a standard Data Processing Agreement (DPA). YC Advanced adds CDN configuration for static files, managed by edunext on top of the organization’s infrastructure.
Daily backups are retained for 90 days, with the lowest recovery time objective (RTO) in the line — 12 hours — and a recovery point objective (RPO) of 24 hours. A permanent staging environment in an independent namespace is available as an add-on in EC Standard, and included by default in YC Advanced.
A support team sized for critical operations
Priority technical support reaches up to 40 tickets per year in both products, with response times under 48 hours during 8×5 business hours, on top of permanent access to the knowledge base and AI-powered responses available 24×7. Onboarding includes a two-hour training session, designed for technical and operations teams that need a deeper knowledge transfer than at the lower tiers.
EC Standard or YC Advanced?
The decision follows the same logic as the rest of the line: who manages the underlying infrastructure. EC Standard suits organizations that prefer to fully delegate cloud management to edunext, keeping infrastructure cost predictable within the package. YC Advanced suits organizations with an established cloud provider relationship, internal data governance requirements that call for keeping infrastructure under their own account, or growth projections that go well beyond the user range EC Standard covers.
Either way, the result is an Open edX® platform with the level of integration, security, availability, and support an established organization needs to run an e-learning program as a mission-critical business function, backed by the same architecture edunext applies in its largest-scale deployments.
Frequently asked questions
How many users can an enterprise-grade Open edX® hosting plan support?
EC Standard is calibrated for roughly 3,000 monthly active users managed directly by edunext. YC Advanced can scale up to nearly 50,000 MAU on the organization’s own cloud, with bespoke plans available for even larger volumes.
What is the IRT service and why does it matter for large organizations?
The Incident Response Team (IRT) is a dedicated team for actively managing critical incidents, included only in EC Standard and YC Advanced. It reduces response time for outages that affect large-scale operations.
Can I integrate my corporate identity system with Open edX®?
Yes. Both products include Single Sign-On (SSO) via SAML or OIDC, plus integrations through API endpoints and hooks, with expert guidance from edunext for configuration.
What’s the difference between YC Advanced and YC Essential?
YC Advanced adds the Aspects analytics engine, advanced integrations, a 99.9% SLA with IRT service, included permanent staging, 90-day backup retention, and up to 40 support tickets per year, compared to the 15 tickets and 99.5% SLA of YC Essential.
