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If you are currently building and running courses with the Open edX platform, you might have already experienced how challenging it is to coordinate a team to perform all the configurations and run the day-to-day operations required to optimize performance and ensure efficient operations.
Both the Open edX LMS and the Open edX STUDIO platform are great tools, but they have limited capabilities for some of the management operations that are needed, such as accessing platform-level objects like organizations and sites, making changes to the configurations, running management processes, accessing reports analytics, etc.
Edunext’s years of experience in the field, empowering thousands of online learning initiatives worldwide with the Open edX platform have helped us to identify some key gaps, and we have developed a tool to centralize and simplify the Open edX manager experience.
As we keep committed to providing better solutions to empower Open edX adopters all over the world, we are excited to announce the launch of the beta version of the edunext Control Center, a powerful management tool we are building with a wide range of features to help management teams navigate the complexities of configuring and running an Open edX platform.
Edunext has developed a team-oriented application called ECC that aims to be the central place to locate and control all the details of the Open edX platform, your subscription with edunext, your sites, your learners, courses, and everything in between, regardless of whether your platform is running on the edunext’s cloud subscriptions, or in an on-premise installation.
The eduNEXT Control Center, works at multiple levels, providing you with an interface for your team to be able to work with the Open edX platform components. The different levels with the application performance are detailed below:
At this level, you or some more of your team members can access the following sections:
This provides, basic information about your subscription with edunext, the subscription tier and the number of active users allocated, the upcoming renewal dates, the Service level agreement, and more. It also allows you to trigger upgrades or changes to your subscription.
Here you can maintain your billing information, find out the status of your account and download any of your invoices.
At this level, there are multiple components, configurations, and data objects that need to be understood, accessed, and managed. Currently, the ECC can provide:
Often times there is only one LMS site, so you can think of it as a platform-wide object, but when leveraging the multi-tenant capabilities provided by eduNEXT, you can request the creation of additional LMS sites and manage them independently.
Manage your organizations, and the course creation permissions that your authors have in each organization.
Course Authors Management
Grant course creation permissions for the STUDIO authoring tool to your team of instructional designers or course creators, and map their permissions with the corresponding organizations.
Request multiple users to be granted access to your control center application, and establish different admin roles for each user, to enable them to perform their operations as required without having superuser access to all the platforms.
At this level, there are also multiple components, configurations, and objects that allow you to properly manage the site’s offerings and operations. Currently, the ECC can provide:
Manage the general configurations of each LMS site, such as site general information, URL domain, Branding and content for each of the pages, course catalog and course experience, user registration and login, enrollments, eCommerce integrations, email delivery, and more.
Simplify access to some of the learner and course management processes that are not currently covered with the LMS or STUDIO applications.
Reporting and Analytics
Allow easy access to additional reporting, analytics, and email monitoring capabilities provided by edunext and the Open edX insights application.
At this level, the ECC organizes your access to key knowledge resources and support tools, including:
The ECC menu bar offers easy access to all the documentation sets and knowledge resources available to enrich the user experience using our services and the open edX platform.
Edunext customer support services
This section helps you to get in touch with our support team with a simple click, to request, manage and track your tickets more effectively.
Upcoming features to make your experience even better!
The previously described features are only a preamble of what we are planning to offer with the ECC, as we are fully committed to continuing bringing improvements and innovation to this management tool in order to help our subscribers make the most out of the Open edX technology.
Some of the features and improvements that we are currently working on are:
The access granularity for the different admin
The reporting and analytics
User experience & user interface
Ready to get started with Edunext Control Center?
If you are a current edunext subscriber, under any type of subscription model, you’ll be able to access the ECC here with your credentials for the management console.
Not an eduNEXT subscriber yet? You can always create a lite account in our cloud-based subscription for free to start building your educational initiative with a qualified team of experts for the Open edX technology.
In case you are running a stand-alone open edX instance and would like to receive more information about the edunext Control Center, you can always contact us at email@example.com