Author: Wanda Lipscomb-Vásquez

Knowledge Transfer Boosts Customer Success With Open edX
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Knowledge Transfer Boosts Customer Success With Open edX

According to netimperative.com, the “demand for content increased by 71%” since the start of the COVID pandemic. With the global increase in demand for quality service and online content, customer support teams in the e-learning space are tasked with providing accurate and timely information, as well as, effective customer resolutions.

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