Category: Resources

Knowledge Transfer Boosts Customer Success With Open edX
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Knowledge Transfer Boosts Customer Success With Open edX

According to netimperative.com, the “demand for content increased by 71%” since the start of the COVID pandemic. With the global increase in demand for quality service and online content, customer support teams in the e-learning space are tasked with providing accurate and timely information, as well as, effective customer resolutions.

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Additional reporting capabilities across your Open edX site

When running online courses you need to have all the data to help you make informed decisions.

One of eduNEXT’s latest features in the manage application is an extra cross course reporting module, to allow for easy access to filtered cross course data and generation of user friendly reports.

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