Service level and Customer Support Agreement – SLA
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SLA Service level and support agreements For Nimbus SaaS subscriptions loading… For Stratus SaaS subscriptions
According to netimperative.com, the “demand for content increased by 71%” since the start of the COVID pandemic. With the global increase in demand for quality service and online content, customer support teams in the e-learning space are tasked with providing accurate and timely information, as well as, effective customer resolutions.
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